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ZabKab Driver FAQ

Question 1. What does the ZabKab App do that other taxi apps don’t do?

Answer:         ZabKab connects Taxicab Drivers with Passengers. The App extends the Passenger hail when Passengers don’t see cabs nearby, and when Drivers don’t see Passengers waiting. Using GPS technology, ZabKab transmits Passenger locations to Taxicab Drivers for more prompt pick up. For Drivers, this means connecting with more fares and earning more money. For Passengers, this means getting where you want to go more quickly.

ZabKab offers greater visibility for Drivers, alerting Passengers of your cab’s color, capacity, and accessibility. Passengers who need wheelchair transportation can hail an accessible cab. Those who have a large number in their party can hail a cab for up to 6 people. Your cab is displayed on Passenger mobile devices so they know where to connect with you.


Question 2. Why should Drivers use ZabKab?

Answer:         Drivers can increase the number of fares they pick up during each shift. They spend less time and fuel driving around looking for fares. With ZabKab Driver, they find Passengers more quickly and easily. More business means greater earnings, and service is improved for everyone.


Question 3. Are there different Apps for Drivers and Passengers, and how do they work?

Answer:         Yes, there are different Apps: ZabKab and ZabKab Driver.

ZabKab Driver allows Taxicab Drivers to see where Passengers are hailing and whether they have a special request for service. Drivers can see when people meet another cab as each hail is automatically dismissed when Passengers travel more than 5 mph.

Drivers simply launch the App at the beginning of their shift and identify the kind of car they’re driving. The color, capacity, and accessibility of their cab is displayed for Passengers. Then ZabKab shows Drivers where the fares are!

ZabKab for Passengers allows people to hail a cab whenever and wherever they need one, and to customize their hail for accessible and large-capacity cabs.

With one tap of their App, Passengers can hail a cab – with two taps they can customize their request. The App shows Passengers where ZabKab Drivers are located and which direction each cab is headed so they know where to connect with one.


Question 4. How much does the ZabKab Driver App cost?

Answer:         ZabKab Driver offers a Free Trial Period so you can see for yourself how valuable it is. After the trial period, the subscription fee is just $14.95 per month, or Drivers can choose to pre-pay and save: $12.95 per month on a quarterly basis (3 months for $38.85 at a savings of 13%); or $9.95per month on a semi-annual basis (6 months for $59.70 at a savings of 33%)! For details see our Driver page. You will never incur any hidden or surplus charges. Use ZabKab Driver as often as you like! There are no per-ride or transaction fees-- no contracts, and no long-term commitment.

You will never incur any hidden or surplus charges. Use ZabKab Driver as often as you like! There are no per-ride or transaction fees -- no contracts, and no long-term commitment.


Question 5. What information do Users provide when they sign up?

Answer:         Drivers provide only an email address and a password when they create an account for a Free Trial Period. This provides proof to ZabKab that Users are actual individuals with smartphones or iPads.

When Drivers choose to subscribe, they provide payment information through PayPal, a secure online service which links to your checking, debit or credit card account.

ZabKab will not sell, transmit, or share your email address.


Question 6. Can I trust my information will be protected and kept confidential?

 Answer:         Yes. As a high quality service provider we understand and fully promote your confidentially. See our Privacy Policy. We will not contact you for any purpose except to alert you about updates or, on a very select basis, information that may be useful for you.


Question 7. How does ZabKab track my location and what does it do with that information?

Answer:         ZabKab uses GPS technology* through smartphones and iPads to relay only location information to connect Taxicabs and Passengers. Just as GPS can show building locations and traffic patterns, it can overlay pedestrian locations and individual cab movement.

Location information is transmitted anonymously from Passenger-to-Drivers and from Driver-to-Passengers. ZabKab does not report on or relay specific User location information to any other party.

* The Global Positioning System (GPS) is a satellite-based navigation system made up of a network of 24 satellites placed into orbit by the U.S. Department of Defense, and made available for civilian use. GPS works in any weather conditions, anywhere in the world, 24 hours a day.


Question 8. What are the safety considerations?

Answer:          Drivers are advised to follow all safe driving laws, local taxicab rules, and federal regulations. Use ZabKab Driver only when the cab is at a complete stop.


Question 9. What else should I be aware of?

Answer:         GPS technology uses significant battery power. To optimize your use of ZabKab Driver, keep your mobile device charging during operation.

Check with your mobile service provider to understand your data plan and be sure to monitor your data usage. Exceeding your plan may result in additional charges from your mobile service provider.


Question 10. Will the ZabKab and ZabKab Driver Apps be available outside of New York?

Answer:        Yes! ZabKab will be availably globally -- Passengers will be able to get on an airplane in New York, get off at another destination worldwide, and hail a cab with their ZabKab App!

Each location is different so rules, regulations, and applications may vary. The App roll-out will emerge in various cities as Users drive the market.


Question 11. How can I contact a ZabKab Driver representative to learn more?

Answer:         If you have questions that you don’t find answered here, you may reach us through our Support page. Your questions will be responded to promptly.


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